Create and edit bookings

Open Bookings to create or change reservations made by phone, in person or by your team.

Create a booking

1. Choose the correct service date.
2. Select Add booking, or select an available table on the floor and add the booking there.
3. Enter the guest name, email and mobile number where required.
4. Choose the date, time and party size.
5. Add the number of children under 12, highchairs or pram space when relevant.
6. Save the booking.

When you start from a table, TablePace also tries to allocate the new booking to that table. If the booking is created but the table cannot be assigned, the booking remains saved and TablePace tells you that the allocation needs attention.

Edit a booking

Open the booking and choose Edit booking. You can change guest details, date, time, party size and the family seating information captured with the reservation.

TablePace asks for an amendment reason when you save an existing booking. This gives the venue a clearer record of important changes.

Returning guests

Search for the guest before creating duplicate details. TablePace can surface an existing venue guest profile so staff can see prior notes and useful service context.

Time choices

Booking times use 15-minute intervals. If a time is not available to guests online, review the service window, pacing rules, blackouts and table availability rather than assuming the widget is broken.

After saving

The Bookings list and live floor refresh automatically. During fullscreen Service Mode, booking changes should appear without needing a manual refresh.