Read the service timeline

The service timeline/schedule gives staff a time-ordered view of the bookings attached to the selected service date.

Use it alongside the floorplan:

• the schedule is best for scanning who is due and when;
• the floor is best for seeing where parties are sitting and which tables are free.

During Service Mode, selecting a booking from the schedule opens the booking controls without taking you away from the live floor.

Before service

Scan for:

• unusually large parties;
• bookings without the expected table;
• birthdays, anniversaries or other occasions;
• children, highchairs or pram requirements;
• accessibility seating needs;
• guest notes requiring preparation.

That turns the timeline into a prep tool rather than simply a list of names.