The booking widget is not behaving as expected

Start by testing the hosted/shareable widget link directly. That tells you whether the problem belongs to TablePace availability or to the website embedding the widget.

The hosted widget works, but the website does not

Review the current embed/snippet and website setup. Make sure the website is using the published widget information rather than an old copied configuration.

The widget loads, but a time is missing

This is usually an availability issue. Check Services & Capacity, blackouts, pacing and the published floorplan. See A booking time is unavailable.

Draft changes are not visible

Draft widget edits are not public. Save the draft, review the preview, then Publish when the change should go live.

Family/accessibility fields are missing

Check the published widget rather than only the editor preview. Complete a test booking through the same public path a guest uses and confirm the resulting booking shows the expected context in the operator workspace.

A test booking does not appear in Bookings

Confirm the guest reached the final booking confirmation rather than only viewing availability. Then refresh Bookings once and check the same venue/date before repeating the booking.